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Whether you have a question about a tool, spotted a bug, have a partnership idea, or just want to say hello — drop us a line. A real person reads every message.
Response times:Support & bugs within 24 hours · Business & partnerships within 3–5 business days · Monday–Friday, IST
Choose the right inbox
Routing your message correctly gets you a faster, more useful reply.
General Support
Tool issues, usage questions, account help
support@allconverter.tools
Business Inquiries
Licensing, enterprise use, white-label enquiries
business@allconverter.tools
Partnerships
Integrations, co-marketing, tool collaborations
partnerships@allconverter.tools
Bug Reports
Tool errors, broken outputs, unexpected behaviour
bugs@allconverter.tools
Feature Requests
Suggest new tools, improvements, integrations
feedback@allconverter.tools
Reporting a Bug
Found something broken? We take bug reports seriously — they directly improve the experience for every user. To help us reproduce and fix the issue quickly, please include:
- The name of the tool (e.g. "PDF Compressor" or the URL of the tool page)
- A brief description of what you were trying to do
- What you expected to happen vs. what actually happened
- Your browser name and version (e.g. Chrome 124, Safari 17)
- A screenshot or screen recording if the issue is visual
- The file type you were processing, if relevant (no need to send the actual file)
Suggesting a Feature or New Tool
AllConverter.tools grows because of suggestions from people who actually use it. Every feature request is read, logged, and weighed against demand. The clearer your pitch, the more likely it gets built. Tell us:
- What tool or feature you want — be specific ("a HEIC to WebP converter" rather than "more image tools")
- What problem it solves for you — context helps us prioritise accurately
- How often you would use it — daily driver vs. occasional need both matter
- Any tools or examples you've seen elsewhere that do it well
Frequently Asked Questions
Are all tools completely free?
Do you store the files I process?
A tool is giving me the wrong output. What should I do?
Can I request a new tool or feature?
I want to use AllConverter.tools for my business or embed it in my product. Is that allowed?
How do I report a security vulnerability?
Not finding what you need?
Browse our full tools directory or check our Disclaimer and Privacy Policy for answers to legal and data questions. For everything else — just email us.